I have been using Phoenix Insurance almost since they went into business. Aaron had taken excellent care of my account at another agency. I found out he had started Phoenix and I moved my business immediately. Phoenix insures my 2 homes and multiple cars. I have always received 1st class service. They have repeatedly performed above expectation. Thank you.
I have been using Aaron Husman at Phoenix insurance for 10+ years. I use them for all my insurance needs and have referred friends, family and clients. Everybody including me are amazed by the prices and services given. Every time I have shopped Phoenix insurance nobody can beat them. On top of having the best prices and coverages their servicing is untouchable! 10 Stars for Aaron Husman and Phoenix insurance.
What a steal, I was calling around for renters insurance and was being quoted about the same prices give or take $25. I called Pheonix and spoke with Heather before close and by the next morning, she called right back as she said she would and was able to get a quote for almost $175 less then all the other companies. She was very friendly and her customer service was amazing. Now I need to reconsider some other options for car insurance and will def be giving Heather a call.
I hesitated on going here because of the amazing reviews. I thought, are all these bought? (Yes, I understand that's not possible) It can't be right, it's too good to be true. Well, I had a great experience. I set up an appointment in advance to get a quote, they told me specifically what I needed to bring, they asked a few questions, and everything was set. Quick and easy through the phone. I think I talked to Jason on the phone? I'm not sure, but he wished me a happy late birthday and I thought that was so thoughtful and sweet.
Well anyways, I rushed to my appointment after work. When I arrived there, I had a little trouble finding their office. It's not hard or anything, I just have a hard time figuring out my right from my left quickly. That being said, I was a little annoyed upon arriving. Once I went in, Joe had everything ready for me. He was very patient with me, as I shut down when I'm annoyed, he waited until I got everything I needed. He listened to my concerns and explained insurance to me. Seriously, he was patient with me. I'm new to insurance, so now I feel like I have a good understanding about it.
Overall, the whole experience was great. It's hard to find great customer service from that initial phone call wishing you a happy birthday, to that final visit telling you to call if you have any other questions. So if you're looking around for insurance, give them a try! I promise you they will be very helpful.
I'm new in Dallas (and in country as well) so i know nothing about insurance in US and how to choose it so i go to Yelp and try to find agent who works with several insurance companies.
The Phoenix insurance was with the best rating. I don't trust ratings a lot because they can be forged but i had no other criteria to choose.
I've just bought a car and i need auto insurance as soon as possible to get rid of rental and start driving my own car.
I came to them on Friday around 5 pm (its bad thing to make people work at Friday night but i had no choice, sorry :))
Next hour Joe (my new agent) spent explaining me everything i need to know about insuranse in US and trying to find the best solution for my complicated situation. Leaving their office half past six, i've been told to wait till Monday so i've benn ready to extend my car rent for another 3-4 days.
When i've came home i got a call from Joe with info about my new insurance with very reasonable price.
next almost hour we finish all paper work online and i got my insurance.
The best customer service i've ever had. I definitely recommend this place for everyone.
I have had all of my modified cars on insurance plans from the Phoenix Insurance. My agent Jason, has been super helpful and extremely responsive to all of my questions and requests. Even small things like asking for proof of insurance, insurance confirmation, or even questions for friends he gets back to me immediately. I have had 3 Vipers, a restored 280z, and a GTR policy with them and could not be happier. When my Datsun was caught in a spring hail storm, I simply called Jason who got me in touch with my insurance company and worked out the details. A week later a check was in the mail and my car was in the shop getting repaired.
Being on the other side of insurance as an agent and listening to the "behind the scenes" conversations of wanting to give a customer the needed coverage and not just a sale. I have to say is one of the best insurance agencies, if not the best! Honestly, I was waiting on the dynamics 2 change but looks like consistency is a trait here! I highly recommend to get your insurance needs met here. Just call 2 get a quote with no strings attached. I guarantee u'll think twice about going elsewhere. Do the insurance challenge, call for quotes, ask agents the same questions to n ask about coverages n see that we go above n beyond! I give it a 5 star for customer service and as great place to work!
I called The Phoenix Insurance agency a few days ago after getting quotes from several other sources. I talked to Joe, and within 24 hours, he had delivered a quote that was significantly lower than the others I had received. He also took the time to really explain everything I was getting and made sure I understood. I know that if I ever have a question, I'll be able to talk to a real person... And I think that's pretty great!
I am very confident that Aaron Husman and the entire Phoenix Insurance team will work hard to get the best rates for every potential client they see. I have even heard a few instances of Aaron meeting with a potential client, learning that he could not save that client money, and giving the client tips to save money elsewhere. Nowhere else in this industry will you find the integrity, high quality customer service, and attentiveness of The Phoenix Insurance!
I am so very happy I took my friend's advice and called up Phoenix Insurance to see what options they had for car insurance. I spoke directly with Jason, and I have to say he was hands down the best insurance agent I have ever dealt with. Very professional but at the same time completely down to earth, he had a quote typed up and ready for me within 10 min - and the most unbelievable part was how much $$$$$ he saved us!! Our monthly bill was cut more than half of what we have been paying with State Farm's outrageous prices, saving us a huge amount of money. On top of that, he was nice enough to quote me on Renter's insurance and AGAIN, saved us a ton of $$$. I wish I could give them more than a 5 star rating because not only did he find us extreme savings but because their customer satisfaction is how every Insurance experience should be. Thank you so much!
Ran into Jason at 2014 July Cars & Coffee car meet. He looked at my car and gave me a rough estimate and it was half of what I've been paying with AAA(Liability Only), so I decided to switch. Phoenix offered me a full coverage of $10K or $15K and I picked $10K. I was out of town and it was pretty hectic, so I returned his call 3-4 days later. He was very patient with me and professional. Everything went smooth and I'm glad that I ran into him. I also emailed my friends with classic/modern classic cars to let them know about this company. 5 out of 5!!
I have been a client of The Phoenix for about a year now when I signed with them to get collector car coverage for my camaro convertible. They also gave me the ability to transfer brokerage of my daily driver to their company and write me a renters policy. Now I'm in the process of buying a house, and they have managed to lower the monthly cost of my daily driver insurance by almost $40/month on a 12 year old truck with full coverage insurance and not reduce my coverage one bit! The Team at Phoenix is Awesome!!! I deal with Jason, Joe, and Heather over the phone since I'm in Columbus, TX and they are in Dallas, TX and cannot be happier with the fast response time I get to my questions. Very personable team, and a group that I will refer all of my friends and family to!
I am a professional Real Estate Investor and Roofer/General Contractor. With so many challenges in my line of work, making sure I have the proper coverage for my businesses and properties is essential to my success. Aaron Husman and his team provide EXCEPTIONAL customer service on all levels. The entire staff is very knowledgeable and they ALWAYS pick up the phone. Many insurance agents will gauge you if they have the opportunity, but with The Phoenix Insurance, I'm happy to say that this is definitely not the case. As a customer for a couple of years, they have always had my best interest in mind which is to protect me and save me money. If you need insurance for your home, car, business, or anything for that matter, don't look anywhere else! The Phoenix Insurance is #1 on my power team.
I've been a client of the Phoenix Insurance Agency for several years and have had a tremendous experience as a client of theirs. I primarily work with one of the agency owners, Aaron Husman, but I have found that all of their staff excel in customer service. Phoenix is dedicated to providing the highest quality property & casualty insurance at the most affordable price - who can't get excited about that? They have the ability to shop a broad range of carriers rather than just representing one carrier like State Farm and Allstate agents do. This allows them to work for me as a client rather than for an insurance company.
I can recommend the fine folks at the Phoenix without hesitation and hope that you will trust them with your business - I know that they will earn it!
|Mon||8:00 am - 6:00 pm|
|Tue||8:00 am - 6:00 pm||Open now|
|Wed||8:00 am - 6:00 pm|
|Thu||8:00 am - 6:00 pm|
|Fri||8:00 am - 6:00 pm|
The Phoenix Insurance is an independent Home, Auto and Commercial insurance agency. We are appointed with multiple companies for each type of insurance you have a need for, and as …Learn more about The Phoenix Insurance , Opens a popup
The Phoenix Insurance is an independent Home, Auto and Commercial insurance agency. We are appointed with multiple companies for each type of insurance you have a need for, and as such are able to find you the best coverage at the best price. You are required to have insurance - but you are not required to pay too much for it.
Established in 2009.
After working for another agency for a number of years and being disappointed in the customer service offered there, Aaron and Justin Husman decided to go out on their own and open a customer service oriented agency staffed with agents who care about getting the right insurance coverage for their clients, making it easy for them, and doing it quickly.
Justin started The Phoenix Insurance ion order to change the way people think about buying auto and home insurance; by putting customer needs first and acting in an advisory rather than sales mode, The Phoenix has succeeded.
Yelping since 2011 with 30 reviews